Who we are

I am a Partner Manager and have over 20 years’ experience supporting partners in growing their business. I am passionate about forging great working relationships with my partners and believe this is a strong foundation for success.

I am part of the Partner Experience Team supporting you with your connections, upgrades and other general provisioning queries. Where necessary I will provide you with the tools to give you confidence to grow your EE and BT business. I come from a varied professional background specialising in HR Development, Quality Control and Compliance and aim to utilise those skills to make your journey with us as easy as possible.

I've been a Desk Based Account Manager at Mainline since November 2022, with over 9 years of Telecoms & Sales experience. I relish supporting partners towards business growth and achieving mutual goals.

I started Mainline as a stock administrator, later joining the commissions team. I deal with all things stock related, whilst ensuring prompt and correct payments to my partners. I'm very proud and enjoy both of my job roles.

I am a Partner Manager with over 13 years’ experience in telecoms. Our partners and the end customer are at the forefront of everything I do. I enjoy building relationships and working toward common goals. 

The Head of IT, so much experience, I can remember 8 inch floppy disks! Systems, infrastructure, DB’s and moving vast quantities of data make my world rock. Happiest when walking my 3 dogs or cycling up steep hills!

I’m a Partner Experience Specialist, dealing with provisioning and in-life query resolution. My background is varied but the last 5 years has been spent in telecoms and now I can’t imagine doing anything else!

I’ve been a Desk Based Account Manager since June 2019, with previous account management experience in logistics and utilities. I relish supporting Partners to develop and close opportunities within SME and Corporate sectors.

As Commercial Manager for Mainline I support our sales team and partners in winning and retaining business. I also advise on our overall commercial strategy, manage sales tools and create usable management information.

I head up sales, commercial and marketing for Mainline and have over 20 years’ experience in telecoms. I thrive on looking at how we can enhance things and I place strong relationships with our partners at the centre of what I do.

I look after our BT partners, specialising in the BT product portfolio. I have over 20 years' experience in telecoms and I love working with partners to get the best solution and thrive on seeing our partnerships grow.

I'm a Partner Experience Specialist here at Mainline. I have come from a very varied background in customer service and always put the customer’s needs first. I’m very patient and take the time to listen to ensure we get the best resolution, a skill I have picked up in the pub trade. I want to help the partners be the very best they can be.

I am the Head of Finance and HR at Mainline, responsible for all things number related and the controls required for that. Without sounding old, I’ve been a qualified accountant for nearly 25 years and at Mainline for nearly 20.

I’ve joined Mainline as a Desk based account manager. With 14 years’ experience in Telecoms - managing operations and sales team, I’m excited help drive sales on existing and new opportunities.

I am the Finance Assistant for Mainline. I support the finance team in preparing the management accounts, pricing, commissions, data and general reporting. I have had a number of roles within the Mainline team since joining in 2014.

I bring over 12 years’ experience from the EE indirect channel to our Partners and prospects in Scotland and Northern Ireland - bringing a keen and honest approach to help build these great relationships.

I support Partners with marketing strategies and create promotional content through creative and innovative solutions. I have 17 years of Graphic Designer experience and I’m studying Level 6 CIM Diploma in Professional Marketing.

I am part of the Partner Experience team helping to provide the very best service to our partners and also personal assistant to our MD. I have been part of our Mainline team for 14 years.

I am the Management Accountant with responsibilities for the monthly accounts, reporting, pricing and all aspects of data integrity. I’m often referred to as "Data Man", a nickname given 11 years ago when joining Mainline.

As Managing Director, I have the privilege of leading the amazing Mainline team as we deliver every day for our partners. I have held director roles in BT for 20 years and have never been so excited about the future as I am about the opportunity for Mainline in the next few years.

I support administrative aspects of HR including payroll, benefits and Health and Safety. I am the main contact for facilities, liaising with property maintenance companies as required and have 27 years of experience with Mainline.

I manage the full end to end service proposition for Mainline; including the full connection journey and ensuring the team pay revshare payments right first time. I put the partner and end customer at the heart of all transactions.

I joined Mainline in 1997, becoming a qualified accountant who now heads up the Partner Experience team. We make sure your connections are connected right first time and that you are also paid correctly. I have a keen interest in constantly making improvements to our processes in order to make the partner experience a pleasant one.

Helping to build and run an award-winning, multi-network business dealer over the past 20 years, I jumped the fence a few years ago to bring my industry experience into Mainline and support many of our strategic partners.